Shipping policy
We are shipping Worldwide!
Please take in consideration, we don't ship to Lithuania, Germany and Ukraine because we have our official distributors in those countries.
Order Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays).
- Once shipped, you will receive a confirmation email with a tracking number.
Shipping Locations
We ship from Latvia to the following regions:
✅ Latvia – Nationwide delivery
✅ Baltic States (Estonia, Lithuania)
✅ European Union (EU)
✅ International Shipping – Available for select countries
Shipping Costs & Methods
| Shipping Method | Region | Cost (€) | Estimated Delivery Time |
|---|---|---|---|
| DPD Pickup Point | Latvia | €3.50 | 2-3 business days |
| DPD Courier | Latvia | €10-40 (depends on size) | 2-3 business days |
| DPD Standard Shipping | Baltic States (Estonia, Lithuania) | Calculated at checkout | 2-5 business days |
| DPD International Shipping | European Union | Calculated at checkout | 5-10 business days |
| DHL Express (Next Day Delivery) | European Union | Calculated at checkout | 1 business day |
| DHL Express | International | Calculated at checkout | 2-5 business days |
Free Shipping Offer 🚚
✅ Orders over €250 qualify for FREE standard shipping!
(Applies to EU & Baltic countries only. Excludes express shipping.)
📌 Important Notes:
- DHL Express Next Day Delivery is available for select EU countries. Orders must be placed before [cutoff time, e.g., 12:00 PM GMT] to qualify for same-day dispatch.
- Delivery times are estimates and may be affected by customs processing, weather, or seasonal demand.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your order on:
Customs, Duties & Taxes
- For international orders, customs fees, import duties, and taxes may apply, depending on your country's regulations.
- These charges are the responsibility of the customer. We recommend checking with your local customs office before placing an order.
Undeliverable Packages & Returns
- If a package is undeliverable due to an incorrect address or failure to collect it from a pickup point, it may be returned to us.
- If reshipment is needed, additional shipping fees may apply.
Contact Us
For any questions about our shipping policy, please contact us:
📧 Email: info@dalashes.eu
📞 Phone: +371 25695597
*Import duties and taxes may be applicable in your country. You should contact your customs office for specific amounts and percentages. Duties and taxes vary for different countries and you will be responsible for paying them in order to release your shipment. Note, in rare occasions custom agents may delay delivery of some packages.